Nexion Travel Group Leap into Luxury Forum Speaker Biographies
Nexion’s Business Development and Educational programs are designed for every type of travel agent to develop their professional persona.
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LEADING LUXURY TRAVEL INDUSTRY SPEAKERS

CRIS DE SOUZA

Vice President of Sales and Marketing, Nexion Travel Group

Cris De Souza joined the Nexion Travel Group leadership team in 2015 and has been a part of the travel industry for 18 years. Throughout her career, she has proven success building and managing strategic partnerships and teams, developing innovative travel advisor training and education programs, creating effective travel advisor marketing and sales strategies, and exceeding sales goals and objectives.

Cris earned the Professional Sales Certification upon completing the nine-month Sales Acceleration Academy program in 2017. She is also advocate of sustainable tourism, voluntourism and cultural heritage preservation and earned a Master of Arts in Sustainability and Environmental Management from Harvard University. Her most important role in life is being the proud mom of her two amazing sons, Thomas and Antonio.

FAITH KUCZAJ, CTC, CTIE

Director of Industry Relations, Nexion Travel Group

Faith Kuczaj, CTC, CTIE, is a Director of Industry Relations for Nexion Travel Group. Since 2013, Faith has managed Nexion Travel Group’s luxury and niche travel partner relationships, developing marketing strategies to propel these partners’ sales through our more than 3,800 independent, leisure and corporate travel advisors. She is the creator of and catalyst behind the Luxury Travel Sales Summit concept, which won a 2017 Gold Magellan Award.

Faith’s 20+ years of integrated marketing and consulting experience are instrumental in her ability to develop new programs, create innovative marketing tactics, coach our travel advisors and manage travel partner relationships.

TERRI “TC” PHELPS, ACC

Business Development & Education Manager, Nexion Travel Group

Terri “TC” Phelps is a Business Development and Education Manager for Nexion Travel Group, a fully accredited host agency with operations in both the United States and Canada. She has been in the travel industry since 1980 and has expertise in all aspects of travel agency operations, including as a leisure/corporate travel advisor, manager of corporate sales, automation specialist, and training and marketing manager. TC has also spent 24 years with a premium cruise line as a district sales manager, key account manager and regional trainer.

As part of the Nexion Travel Group Business Development and Education team, TC is responsible for creating and facilitating diverse educational member trainings, events and programs in order to enhance the business development needs of Nexion Travel Group’s 4,000+ advisors, including managing the Business Development & Education Coaching member program and creating content for Nexion Travel Group’s many specialty events. TC earned the Professional Sales Certification upon completing the nine-month Sales Acceleration Academy program in 2017.